Player Protection

Responsible Gaming at scatterph

Gaming should always be fun — a form of entertainment, not a source of stress or financial pressure. At scatterph, we take our duty of care seriously. We provide every Filipino player with the tools, information, and support needed to keep gaming enjoyable and within healthy limits.

21+

Strictly 21 and Above

scatterph enforces the Philippine 21+ age requirement for all casino-style gaming. No exceptions.

Play Safe

Our Responsible Gaming Commitments

Six pillars that define how scatterph protects every player on the platform

21+ Age Verification

Every scatterph account goes through strict age and identity verification. Players must be at least 21 years old — the minimum age for casino-style gaming in the Philippines — before they can deposit or play.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your scatterph account to keep your spending in check. Limits can be lowered immediately. Increases require a cooling-off period to prevent impulsive decisions.

Self-Exclusion

Need a break? scatterph's self-exclusion tool lets you temporarily or permanently block access to your account. Once activated, self-exclusion cannot be reversed during the chosen period — your wellbeing comes first.

Session Time Reminders

It's easy to lose track of time when you're in the zone. scatterph sends periodic session reminders so you always know how long you've been playing. You can set your preferred reminder intervals in your account settings.

Reality Checks

scatterph's reality check feature displays a summary of your session activity — time played, bets placed, and net result — at regular intervals. Staying informed helps you make better decisions about your gaming.

24/7 Support

Our support team is available around the clock to assist with responsible gaming concerns. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines, help is always just a message away.


What Is Responsible Gaming?

Responsible gaming means approaching online gaming as a form of entertainment — something you do for fun, within a budget you can comfortably afford to lose. It means staying in control of how much time and money you spend, and knowing when to stop.

At scatterph, we believe that the vast majority of our players enjoy gaming responsibly. But we also know that for some people, gambling can become a problem. Problem gambling can affect anyone — regardless of age, income, or background. It can strain relationships, impact finances, and affect mental health.

That's why scatterph has built responsible gaming tools directly into the platform — not as an afterthought, but as a core part of how we operate. We want every Filipino player to enjoy scatterph safely, sustainably, and on their own terms.

Golden Rule: Only gamble with money you can afford to lose. Never chase losses. Gaming outcomes are based on chance — no strategy guarantees a win.

Healthy Gaming Habits

  • Set a strict budget before you start playing and stick to it.
  • Treat any losses as the cost of entertainment — not money to be recovered.
  • Take regular breaks and use session reminders to track your time.
  • Never gamble when you are stressed, upset, or under the influence of alcohol.
  • Balance gaming with other hobbies, social activities, and responsibilities.
  • Keep gaming separate from your financial obligations — rent, bills, and savings come first.
  • Talk openly with family or friends if gaming starts to feel like a problem.
Responsible Gaming Tools Overview
Deposit Limit ControlsActive
Session Time RemindersActive
Self-Exclusion ToolActive
Reality Check NotificationsActive
Age Verification (21+)Mandatory

All tools are available to every registered scatterph player at no cost.

Remember: Gambling is not a way to make money or solve financial problems. If you find yourself gambling to pay bills or debts, please reach out to our support team immediately.


Warning Signs of Problem Gambling

Problem gambling can develop gradually. Recognising the early warning signs is the first step toward getting help. Ask yourself honestly — do any of these apply to you?

You spend more money on gambling than you originally planned, or more than you can comfortably afford.

You chase losses — continuing to gamble in an attempt to win back money you have already lost.

You feel restless, irritable, or anxious when you try to cut down or stop gambling.

Gambling is affecting your relationships with family, friends, or colleagues in a negative way.

You have borrowed money, sold possessions, or neglected bills in order to fund gambling.

You lie to people close to you about how much time or money you spend on gambling.

Gaming has become your primary way of coping with stress, loneliness, or negative emotions.

If you recognise two or more of these signs in yourself, we strongly encourage you to use scatterph's self-exclusion tool and seek professional support. There is no shame in asking for help — it takes courage.

Self-Exclusion: How It Works

scatterph's self-exclusion tool is one of the most powerful responsible gaming features available. Here's how to activate it in four simple steps:

1
Log In to Your Account

Sign in to your scatterph account using your registered credentials. Navigate to the Account Settings section from your profile dashboard.

2
Go to Responsible Gaming Settings

Find the "Responsible Gaming" tab within your account settings. This is where all your player protection tools are managed, including deposit limits and session reminders.

3
Choose Your Exclusion Period

Select a self-exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Choose the option that best fits your situation. Longer periods offer stronger protection.

4
Confirm & Activate

Confirm your choice. Once activated, your scatterph account will be immediately locked for the selected period. You will not be able to log in, deposit, or place bets until the exclusion period ends.

Important: Self-exclusion cannot be reversed or shortened once activated. Any remaining balance will be held securely and returned to you after the exclusion period ends. Contact our support team if you need assistance.

Need Immediate Help?

Our responsible gaming support team is available 24/7. You can also reach out to PAGCOR's responsible gaming resources for independent guidance and support.

[email protected]


Quick Self-Assessment

Answer these questions honestly to get a sense of your current gaming habits. This is not a diagnostic tool — it's a starting point for reflection.

1. How often do you gamble more than you intended to?

2. Have you ever tried to win back money you lost gambling?

3. Has gambling ever caused problems with your finances or relationships?

4. Do you feel the need to gamble with increasing amounts of money?

If your answers lean toward "Often," "Regularly," or "Yes" — please consider using scatterph's self-exclusion tool or contacting our support team. You are not alone, and help is available.


Player Protection Tools in Detail

Every scatterph player has free access to these tools — no request needed, available directly in your account settings

01
Deposit Limits

Cap your daily, weekly, or monthly deposits. Reductions take effect immediately. Increases require a 24-hour cooling-off period to protect against impulsive decisions made in the heat of the moment.

02
Loss Limits

Set a maximum amount you are willing to lose within a given period. Once your loss limit is reached, scatterph will automatically prevent further play until the limit period resets.

03
Session Limits

Limit how long you can play in a single session. When your session limit is reached, you will be automatically logged out. This helps prevent extended play sessions that can lead to fatigue-driven decisions.

04
Cool-Off Period

Take a short break from scatterph without committing to full self-exclusion. Cool-off periods of 24 hours, 7 days, or 30 days are available. During a cool-off, your account is temporarily suspended.

Play Responsibly. Play with scatterph.

Gaming is more enjoyable when it's in control. Set your limits, use our tools, and enjoy everything scatterph has to offer — safely and sustainably.

21+ only. Gambling involves risk. Play within your means.